Customer Testimonials
I had an appointment at Martin Honda Service this past Saturday. The service tech Alex was great. They changed my oil and gave me some recommendations and gave us a complimentary car wash. Left very happy. Thanks again Alex and Martin Honda Service!
The sales department has our salesman by the name of Tracy. He was a very knowledgeable young man that had patience to answer our questions, show us how to use the amenities of our car. We are an older couple, and was so pleased that he could help us. His kindness was appreciated. I would highly recommend Martin Honda to anyone.
I was greeted kindly and fast, everyone was kind to answer any and all questions i had.
I have been on my regular maintenance appointment and talk to advisor Joshua Hanson,jr . i was thankful to him how he handle my problems that I had.. He is good and very knowledgeable person. Thank you Joshua.
Excellent service. Top of the line customer service and extremely knowledgeable helpful and friendly staff
Martin Honda was so supportive and helpful! As a first-time car buyer, their friendliness and eagerness to support made this a stress-free process! They walked me through every step with clarity! Special shoutout to Mateo, Tylor, Tammy and Michael for their help and kindness! Thank you for such a great experience buying a new car at Martin Honda!
Great customer service
Honda service did a good job of diagnosing and repairing an oil leak. They also did a complete check of all parts and functions. Joe explained the problem well and kept in good communication with me. I especially liked the video tour Sebastian provided of the underside of my car. It was very informative. The two shuttle drivers were very personable. This is my 27th year of great service from Martin Honda on my 27-year-old car!
I am very happy and grateful for Mr. Mark Tribuani's customer oriented sales approach, time and effort spent with me, and his honest follow up over my ten year history with Martin Honda. Also, my thanks, to Dealership Manager, Mr. Mike Pijaun for making each vehicle transaction a comfortable process. I look forward to my next Lease/purchase.
I can’t thank Mark enough for helping me get into a new car after my previous car was unexpectedly totaled. He made a stressful and unexpected situation so much easier by being helpful, understanding, and professional throughout the entire process. He took the time to work with me, answer my questions, and make sure I felt comfortable with my decision. I truly appreciate his patience and dedication in helping me get back on the road. If you’re looking for a car salesman who genuinely cares about his customers and goes the extra mile, I highly recommend him!
I rate John Bosch as 10 excellent. I came in for B1 service with 32,239 mile on my car and he informed me about the services I needed for my car. He got me car in and service was completed quickly.
Very welcoming when you first walk in, it doesn’t take long at all for someone to assist and help out in any way they can. They went above and beyond with helping me find my new Honda.
"I had a great experience buying my car with Pernell Forrester at Martin Honda. He was very patient, answered all my questions, and made the whole process quick and painless. I never felt pressured, and he walked me through every step. I'd definitely recommend asking for Pernell Forrester if you're shopping here!"
"Shoutout to Pernell Forrester, for making my car-buying experience so smooth! He really listened to what I was looking for, explained all the features of my new Honda CRV EX-L, and worked hard to get me a fair deal. Zero hassle and great ... Read More DealerRater - Oct 25, 2026
We had a great experience at Martin Honda. No pressure salesmanship. Our salesmen Keith Hutchins Jr. was extremely helpful and understanding. Everyone worked with us, we are extremely grateful for Keith’s imput and guidance.
My experience at Martin Honda was excellent. There was no pressure from the salesman, Michael Libetti, or anyone in the finance department. More importantly, the offered interest rate was excellent. I will definitely be looking to buy again from this dealership.
Excellent experience. My associate Andrew Torn was a pleasure to work with. He was very informative, knowledgeable and attentive. He heard me when it came to the vehicle as well as through our negotiations. All the other staff I worked with including insurance assistance and payment were very pleasant and helpful.
Purnell was very patient , professional, and through explaining all available options to us and what really made our experience pleasant was his great sense of humor.
The facility is very clean. There were a fair amount of cars on the lot.
Everything was really easy and quick! Mark had answers for all our questions and made us feel comfortable and well informed about what would work for us in a new vehicle. 10/10!
I love the professionalism of the employees especially my salesman Mark not only is he very professional but he exemplifies integrity,compassion and is knowledgeable and took into consideration my needs and want i would recommend Mark to anyone
I’m beyond frustrated that I wasted my time driving all the way here for a software update, only to be told there’s a nationwide Honda outage. Given how relentlessly Honda texts customers with marketing messages we don’t need, you’d think they could send a simple notification when there’s an issue that makes a service appointment pointless. And to make matters worse, the service advisor, Dan, was in condescending. A complete waste of time, capped off by a thoroughly unpleasant customer service experience. Honda can—and should—do better.
The service was very good and the personal very kind.
Mark Tribuani made our car buying experience very easy today, this was the best experience we have ever had. We drove 2 hours from home and the whole proccess was amazing, tylor in finance was also very helpful in the proccess. I will be recommending this dealer and we will be coming here in the future. Thank you Martin honda!
Everyone was very nice and helpful and polite and knew their job and asked me if had any questions or concerns
We have had a wonderful experience the 3 times we have gotten a car from this dealership. Mark T. was a wonderful salesman and made the process very easy and stress free.
We had a good experience with out last purchase years ago. We returned and had a great experience this visit too!
Awesome service! Very informative and was really helpful! If you need a car go see Mateo
Everyone we dealt with was very friendly, courteous and knowledgeable, especially Emad, our salesman. He listened to our wants and was not pushy, which made the process smooth and easy. Tylor in finance and Matt in insurance were also nice and easy to work with during the final stages of purchase. Thank you for everything!
Mike Libetti is an outstanding salesman that made buying my son’s first car easy and painless. We’ve always been a Ford family but we’ll defintely consider Mike and Martin Honda for future vehicle purchases. The entire Martin Honda team helped get us out the door with a new car in flawless fashion. Oh, and the military rebate was a big plus! Thank you!
We have been working with this dealership over 10+ years and have had a consistent positive experience for our transactions
They were really great at answering our questions, making us feel at ease and we felt they truly stood behind their vehicles. When there appeared to be an issue, they took action and remedied it quickly.
Keith Hutchins, our salesman, was excellent.and patient. He was not pushy and allowed us the time to make our decision.
I give up!! I called this morning to get an appointment to get my car serviced. The receptionist was polite but what you are asking me to get just an appointment is ridiculous & unreasonable. Initially I was asked the code displayed. I went down to my garage found it and called back and now she's asking me for VIN number. I have done servicing at many dealers before this and no one ever asked me / mandadated both these to get a simple appointment. Will take my services to someone else where the team will figure out this stuff ... Read More Google - Oct 8, 2026
We love everything about Martin Honda! Everyone is great, very kind and helpful too! love that they showed us options we weren't even considering
The staff was very knowledgeable, friendly, efficient and thoughtful. We were able to drive all of the cars we needed to to make a really good decision. Prices and financing was fair.
Starting with Jasmine Lugo scheduling my appointment for what was convenient for me to Johnnie greeting me with positive energy and taking care of my concerns that I had about my vehicle. I didn’t ask the mechanics name but he was very polite and knowledgeable he explained what he was doing to my car and explained to me some questions that I had asked. The whole team was very professional, knowledgeable. I will definitely make future plans using this team again.
Mike was great. He was very helpful and even stayed late to help us understand all the features of our new van.
Carol was great and so was everyone else. You should go there to get a car. If not, youre a fool, fool!
It was a very welcoming and warm experience compared to other dealerships. Very comprehensive service.
My experience with Martin Honda has always been a positive one. I have now gotten four cars through Carol - she's great! I recommend her to anybody I know is looking for a car.
Pernell was incredibly personable and made sure I got exactly what I wanted! Thank you!
I recently purchased a Honda HR-V from Martin Honda, and the entire experience was amazing! The process went smoothly from start to finish.
I was feeling stressed about needing a car as soon as possible, and my coworker helped me get in touch with Honda. That’s when we spoke with Roxana, who was absolutely wonderful! She was friendly, helpful, attentive, and provided excellent customer service. She helped me get a head start on the process before I even went to the dealership, which made everything much quicker and easier once I arrived in person.
The entire team was amazing ... Read More Google - Sep 28, 2026
Visited here a couple of times for a used vehicle and the level of service was truly exceptional. My advisor the first time was John B and John’s knowledge and level of expertise made it an easy decision to make sure I met with him for my 2nd appointment as well. Everything regarding the vehicle (and its issues) was clearly explained to me and I felt I knew all my options before making any decision on repairs. I would highly recommend any Honda owner to visit Martin for any maintenance/repairs.
I received a coupon in the mail for a good price on an oil change from Martin Honda. Never one to pass up a good deal , I scheduled it and everything went well from check in to waiting room to checkout in about an hour as promised.
As I was waiting for my car to come around to the door , the cashier came out and said she accidentally overcharged me on the coupon and could I come back in and resolve it. I really appreciated her recognizing that and resolving it.
I live down state but I am up in ... Read More Google - Sep 24, 2026
Mark helped me get into a new car. He was very responsive, honest, and patient. The paperwork was all ready for me and I was in and out!
Roxana was super helpful and informative.
I previously wrote a review after I took my car in for service and it had the same problem the next day. This is a follow up. I brought the car in again and they detected a problem they had not previously seen. Because it was a holiday weekend, they gave me a loaner car then fixed the problem at no cost. So it was nice that they followed up and gave great service.
I had a great experience here today and a big thank you to my service advisor Josh H for being incredibly kind and explaining everything thoroughly to me!
Have bought/leased over 14 times at Martin Honda. Buying/leasing experience has always been positive.
Mark was GREAT, AMAZING, PATIENT, everything I needed. He explained things thoroughly, even repeated his self a couple of times when I needed some things simplified for me and asked the same questions multiple times. He took his time and made me feel very comfortable with my purchase. 100/10 will recommend to ANYONE, looking for a car.
Everyone was super helpful, very friendly, personable and knowledgeable. Overall wonderful experience! I will recommend the dealership!
Very nice dealership, very accommodating. Easy to work with. Everyone was pleasant and eager to help.
I have dealt with Martin dealerships since 1992 and have had total satisfaction This time was no different
Rated a one star because 0 was not an option. Brought my Pilot in for emissions system problem warning light. They said I’d be there all day but had me out in 4 hours. Should have known. Because I got home then the next day had the SAME message. Plus AWD warning. After I paid $711. So now I’m back with a condescending service manager. I was here 2 years ago for some warranty issues and they broke my seat warmer. Had the nerve to ask if I wanted it fixed. VERY DISSATISFIED.
Very nice experience, non stressful car buying ! Donna was excellent at her job, and we are happy customers
My salesman was courteous n informative,Pleasant to deal with.I would use Brian Matt! And the financial was helpful an accurate.Think his name was Taylor?
It was a pleasure working with Alexis Alva-Ayon for the purchase of my Honda CRV. He was very polite, knowledgeable, and easy to work with. I highly recommend him to other buyers!
I had a wonderful and easy experience leasing the car. Mark Tribuani was very helpful and knowledgeable which made it so easy to work with him.
The service is exceptional. Our transaction was very smooth.Staff are very knowledgeable, accomodating and nice.
It was a pleasure working with Mateo. He anwered all our questions fully and did not pressure us to make a decision. I would definitely recommend this dealership and sales pro to anyone looking to purchase a Honda.
It was a pleasure working with Mark for the purchase of my new Honda. Having not had a new car in 22 years, I was dreading the buying process but Mark made the whole experience very easy and I highly recommend him to perspective buyers!
It is always a pleasure doing business with Carol, she makes the process so easy!
The customer service was very exceptional.from start to the end..Domna made my new vehicle completely stress free..Every one was very outstanding and professional.They answered all my questions without any pressure. The paperwork was handled efficiently.I had a fantastic experience.
Being seniors and having years of experience interacting with personnel selling cars at dealerships, we have developed some basic expectations. The salesperson should be genuine in their approach (when they say, "welcome" do they really mean it?) Informative, available to respond to our questions but not overbearing and allow us at our pace to quietly assess the car absent their hovering over us. Straight forward in reviewing the final pricing.
Dealership was clean and very friendly. I was greeted by Michael Libetti, he was very friendly, knowledgeable and professional. As well as Tammy for helping with Insurance and than the very nice lady at finance.
I enjoyed working with Mark. He was able to get the vehicle that I wanted rather quickly.
Best experience ever in buying a car! Love that everything took place in quick timing and all at same space. Barbara, Michael, Melissa, Pierre and Alicia were so great! Love my new beautiful Honda Civic!
The dealership was clean and organized and the staff was very friendly. The sales associate seemed genuinely interested in my car needs yet at the same time was not pushy in any way.
Excellent service. Professional and knowledgeable staff. Would highly recommend this Dealership Highly satisfied with service
Friendly and professional team. Made our purchase easy and pleasant. Much better than our previous experiences.
Everything is fine.. Melissa help me a lot she is very friendly ve helpful person
Very easy to work with. Third vehicle we have purchased here and always satisfied. Mike Ibetti is a great salesman.
The service was provided on a very personal level and everyone was very nice and helpful
I can’t say enough wonderful things about my experience working with Mark Tribuani over the years. I have leased my vehicles through him for years, and every single experience has been outstanding.
Mark is the definition of exceptional customer service. He is knowledgeable, professional, honest, and genuinely cares about making sure I am happy. I have always felt that Mark has my best interests in mind.
What I appreciate most is the trust that has been built over the years. I know I can reach out to Mark with a question or concern and get a prompt, straightforward answer. ... Read More DealerRater - Aug 9, 2026
I've bought five Hondas from Martin Honda. They provide good service, a nice selection, and a solid price. Carol was professional, honest, and insightful.
It was a great experience, my first time leasing a vehicle and Mark was great with providing info and answering questions.
Have leased with Martin Honda for many years. And always been satisfied with their service. Carolyn Heyse has been the only specialist we've worked with. And we didn't want to change because she does a fantastic job of helping us getting the car we want and making us feel like family.
I appreciate everyone’s patience and responsiveness to my needs. Andrew was especially helpful and knowledgeable. Together we worked out a strategy to get what I needed. Will definitely recommend!
4th CRV I have purchased from this dealership. I would highly recommend. Great staff and great cars!
Donna Griffith and the rest of her sales team were the best (from manager/financing/ helping switch over with insurance/ car detailing) . Everyone went over everything thoroughly and answered all my questions. I was there in a timely manner. Thank you Mike Libetti for finding an excellent replacement.
Carol was exceptional, as usual! Took care of everything. She just knows everything! Always helps with any situations. She is such a great person.
This was the second experience with Mark and he did an outstanding job on both ocasions1
Good people good leaders and goodness with my agent and I am very grateful for that because I buy meny car
Dan Gentekos made my visit very smooth. Everything was explained to me and it was a great experience from the time I check in to checking out. I was a little leary because my last experience I was not happy. Today experience was truly wonderful. All the Advisors were very Friendly and made me forget about my last visit I want to Thank Dan and the Mechanic that serviced my car for making my visit smooth. It was costly but it was needed . I was provided picture of what condition parts were in that needed attention. Very pleased with service ... Read More DealerRater - Jul 16, 2026
The staff was super friendly, transparent and supportive! I didn’t feel taken advantage of & I love my new car!
Mark was incredibly helpful, patient, and knowledgeable. He was ver informative with everything without any high-pressure sales tactics. If you are looking for a new car, I highly recommend checking Mark out!
Welcoming, with kind and helpful staff who set out to try to meet the needs of the customer.
Mike Libetti is great to work with. He helped me a few years ago when I purchased my Pilot and that was a great experience. We went back recently when we needed another vehicle for our family. Mike is knowledgeable and made the process smooth for us. Would highly recommend. Thank you!
Mark was very friendly and knowledgeable, as was the rest of the staff. Our purchase was easy and quicker than we expected from start to finish. Thank you!
Pernell was a pleasure to work with buying a new car. The whole process moved along quickly. Thank you
I had planned on buying a vehicle from Martin Honda, but after my experience, I decided to take my business elsewhere.
The salesperson I was scheduled to work with, Taylor Hutchinson, was on TikTok Live in the lobby when I arrived instead of assisting me. I asked the receptionist if this was normal, and my concern was dismissed rather than addressed.
That interaction gave me the impression that customer service and professionalism weren’t a priority, so I chose not to do business there. Based on my experience, I can’t recommend this dealership. I later found her on tik ... Read More Google - Jul 6, 2026
Very Unprofessional location, attempted to work with saleswoman Taylor Hutchinson, yet never received replies on fleet vehicle leads I was trying to establish , when attempting to go speak to her in person at the dealership this individual, wouldn’t even acknowledge me as she was too busy staring and yelling at her phone and someone “named chat” and mentioning Fragments and Heart me, this is absolutely disgusting behavior that you allow this out of your sales team.
Working with Donna and Martin Honda was great. They got me the exact car I wanted in one day. What else could I want? 5/5 stars.
Daisy was an awesome sales person very knowledgeable, polite & well spoken. For her first new car sale she was a professional. I have bought multiple vehicles from Martin dating back to the early 1990s. They always give you a no hassle deal. Mike the sales Manager is one of the nicest people I have ever met. Mike talked to me like we knew each other for years. Martin has earned my business again. I will be back to see Daisy.