Customer Testimonials
Purchasing my first car was a great experience from start to finish! I had visited several dealerships before making my decision, but this dealership earned my trust from the moment I walked in.
My sales representative, Mayra Lopez, was absolutely amazing. She guided me through every step of the process, explained all of the paperwork clearly, and made everything quick and stress-free. She took the time to show me multiple vehicle options that fit my budget and never pressured me into spending more than I was comfortable with. Her knowledge, patience, and professionalism made the entire experience enjoyable.
I’m ... Read More Google - Jun 30, 2026
Andrew Torn is extremely professional and helpful. He is willing to work with you to get a great deal.
Mark T. and Alycia G. were terrific and made the process seamless. They were very responsive, transparent, knowledgeable and patient throughout the buying process.
Appreciated the speed we were able to from a demo ride, evaluate a trade in, and get to an out the door price - with not gimmicks or surprises. (90 Minutes)
Mike and Alecia”I hope I’m remembering her name correctly” was amazing!! I will forever be a Martin Honda supporter
Pernell was very personal and transparent. The entire process started to finish was quick and easy.
Una gran experiencia y muy feliz con la gran atención qué me brindó Manuel mateo es una gran ser humano, muy amable, muy buen asesor y la verdad un excelente persona, yo quedé muy satisfecho con su atención y no tengo ninguna duda, para poder recomendar él dealer
Manuel Mateo was awesome. No pressure just finding out my needs and gave me detailed information and great customer service.
I want to give a huge shoutout to Carol Hayes for her patience, guidance, and support throughout this entire process. She took the time to listen to every concern, walk us through all of our options, and was always easy to reach whenever questions came up. As a first time car buyer, I truly appreciated how straightforward and stress free she made the experience. Thank you for making such an important milestone feel easy and enjoyable. I’m incredibly grateful!
I had a great experience here, actually buying my first car. I came in prepared, and the staff was helpful and knowledgeable. I didn't find them overly pushy and were willing to help and answer questions.
The dealer ship is fine some of the sales staff have a little buzzard in them at the door. Luckily I deal with Carol she's the best
Always top quality service with good explanations of what is needed and accurate advance estimates. Comfortable waiting area with chairs, counters, working wifi, clean bathroom and free coffee. Located 1 block from WaWa. Free shuttle bus runs well. Texts sent if additional items found during inspection.
Went to Honda to have my oil changed and pints checked. Friendly service and a great job in a great time frame. 🖼️ a great crew!
John was very easy to work with and was very honest and strengths based, something that is few and far between these days. I am grateful to John for his understanding and working with my non negotiables in what I was looking for. I highly recommend Martin and especially John! Be well and take care of one another Gratefully, Jason W Gallagher 🕉️
Always a pleasure to work with Carol. I was able to get what I needed without any hassle.
While I have never enjoyed the car-buying process, the folks at this dealership were generally friendly, knowledgeable, and professional. Last-minute "offers" of vehicle extended warranties, regardless of "discounted" price, at the document signing were not appreciated, and, in my opinion, are intentionally done at that time when the customer's patience is likely waning and their desire to get behind the wheel is at its peak.
Third visit for same thing.
Buying my new car here was such an easy process from start to finish! Our salesman Michael was so attentive, knowledgeable and made sure I was able to get the car I wanted!
Martin Honda is always incredibly kind and helpful. There is a reason why my family has been going to them for three generations now.
Everyone here was great and super nice!! Mateo was super helpful when looking to get a car!
Process was straightforward and simple and the crew were very friendly and knowledgeable. Pleasant experience.
Very happy with Honda service. Everyone there is very helpful. They explain things that need to be done and don’t force you to get them done. You can always hold off and come back another time if necessary. Appointments and express lanes are handled very quickly.
I have dealt with my Service Advisor Johnnie Spells on minor issues with my Honda Pilot. Johnnie is a true asset and professional to Martin Honda Service! He always finds away to schedule and resolve any problem that arises! Johnnie is my go to guy and always seek him out!
Great experience. Very straightforward. Martin streamlines the process to make it as easy as possible. Loved the no pressure approach!
Martin Honda staff, Dan, was very attentive and courteous. He gave ongoing updates and the work was outstanding!
I always feel that Martin Honda Service does very well with getting the cars in and out and a decent amount of time and they fix the cars as well. I’ve had my Honda last a really long time because of them they listen and they make sure that they try to fix everything. Very pleased with my experience here over the last several years
Psy did a great job keeping me informed with the status of my vehicle. I appreciate the video that the tech sent to fully explain what was going on with my Passport. Fantastic job by everyone at Martin Honda Service.
Excellent service very informative. So helpful would definitely recommend very helpful in making my choices. All services were provided with great experience
Psy did an excellent job servicing my Honda. He was highly professional, knowledgeable, and took the time to clearly explain all the issues with my car in a way that was easy to understand. His prompt follow-up and dedication helped get the repairs completed quickly and efficiently. I truly appreciated his professionalism, attention to detail, and outstanding customer service. I highly recommend Psy to anyone looking for reliable and trustworthy automotive service. Thanks, Murali Kolipaka
Donna was very nice and was not even assigned to us. She was at the front when we arrived and the salesperson, we had an appointment with was off. It was a pleasure dealing with Donna.
They made the car buying process so quick, easy and enjoyable! I love that they even included my son in the process. He now feels like he also owns this car as well even with his own little key.
Great service team here always friendly, they have shuttle service and complimentary car wash. Great job Martin Honda
I recently took my CRV to Martin Honda for brake, transmission and differential fluid changes. Service was completed when they predicted it would be(two hours). As always the technicians there do a first rate job. My 2011 and 2016 CRV are always serviced there and both still run like new cars. I am always treated as one of the most important there - a customer. Every employee treats the customers with respect, and as a senior citizen they treat me with it seems like extra care. There facility is bright, clean and very comfortable. If you choose to wait for your ... Read More Google - Jun 5, 2026
I have been leasing Hondas from Martin Honda here in Newark DE and the dealership in Ardmore PA where I previously lived, Great experience at both locations
Hussain is great to work with. Excellent service and on top of it got 10% discount. P0087 issue was resolved on Honda CRV. If you encounter the same issue then i would definitely recommend this place.
I drove in to the Express Service for oil change and tire rotation. Everyone was Great! From the young man that checked in my CRV, Service manger, and Front line young lady that took my payment! I did not wait long though I did twist and received a shuttle ride over to the dealership to look for my Next Honda!!! During my absence - the service started in text contact to keep me up to date in my vehicle status!! Great Service!!
I have used this dealership for the past 20 years. They are fair and efficient. Carol is the best! She sincerely cares about her customers.
Every one I dealt with was very friendly and knowledgeable. I never once felt pressured to buy. In reality the car sold itself. I would without question recommend this dealership and all of the people that I worked with during the process of buying my new car.
Mateo was very helpful in the car buying process and saw us through it from beginning to end (test driving, pricing, financing/insurance, and pickup). It was a pleasure buying our third car from Martin Honda (second from Mateo).
Very nice people to work with ..Emad was very helpful knew what he was doing
This was my first experience at Martin Honda Collision Center, but it was a great one! I had to have my windshield replaced due to a stone crack. Everything went very well with minimum time without my Honda. I really appreciate the great service!
Mike was very knowledgeable and was not pushy in selling us the 2026 Accord. I was offered a fair trade-in value on my 2020 Accord.
Andrew did an excellent job throughout the entire car buying process. He was very knowledgeable about the vehicle, answered all of my questions clearly, and made me feel confident in my purchase. His professionalism during the negotiation process was outstanding — straightforward, respectful, and never pushy. I truly appreciated his honesty and customer service, and I would highly recommend working with him.
What a wonderful experience my wife and I had at Martin Honda. We bought a 2026 CRV with the help of Mark Tribuani. Mark and the team here are fantastic, they created a fast, honest and overall welcoming atmosphere. Highly recommend their sales and service department.
Everyone was fantastic and extremely helpful. Made me feel welcome and congratulated me on the purchase of my new car as well!
Very easy to work with and very patient and helpful finding the right vehicle. Customer needs are a priority
From the moment I arrived, manuel Mateo elevated what I expected from a dealership experience. He was attentive, respectful, and thorough in addressing my needs. His communication was clear and confident, which built immediate trust. The dealership itself maintains a relaxed and welcoming atmosphere that allows you to feel at ease throughout the process. If professionalism and quality service matter to you, ask for Manuel Mateo . I would confidently recommend him to anyone looking for a seamless experience.
The staff was welcoming and helpful. I was satisfied with the service. It was very easy to trade in my lease for a new one. I will definitely be able to do business at Martin Honda in the future.
Manuel was very helpful in the car buying process - I highly recommend him if you are looking to purchase!
This is the third lease with Martin Honda.Everything from sales to service is 100 % accurate and easy to understand and do.
Everyone was friendly and helpful and did not pressure me into a sale. They spent time answering all of my questions and making sure my purchase was exactly what I wanted.
If you want a great buying experience, ask for Mateo! He is professionalism at its finest. Not only was he knowledgeable and courteous, he was patient with all our questions and sincere in his effort to find solutions. We love our new car and we loved the buying experience because of his honest communication and his focus on taking the time to find us the right car.
Manual Mateo is professionalism at its finest. He knowledgeable, courteous, and patient with all our questions..
Very knowledgeable, efficient and pleasant to work with! They made the buying process very simple and easy!
My husband and I were impressed with the cleanliness and overall appearance of the showroom floor. Our salesman, Emad El-Azom, was so accommodating and so nice to me. I’m 67 and don’t move as fast as I did once and he recognized that. Such a well rounded sales associate is wonderful. Everyone we met with were friendly, helpful and informative.
The entire Martin Honda staff was very friendly and personable, making me and my family feel very welcome from the get-go. I initially worked with Roxana, who was wonderful in helping me test driving new vehicles. After making a decision on which vehicle, she unfortunately was not available, but Mark Tribuani was and he was extremely great as well. This was my first time leasing a vehicle and he answered all of my questions, going above & beyond in making me feel comfortable with what I chose. I would definitely return to this dealership again in the future!
Had a great experience working with Mark T at Honda. The whole process was smooth and stress-free from start to finish. Super friendly, helpful, and made the transition into my new car easy. I always love getting my cars from here and appreciate the excellent customer service every time!
All of the employees were down to earth, friendly and helpful. Enjoyed the experience end to end!
I had such a wonderful experience at Martin Honda Service. The experience from start to finish went super well and I have zero complaints. Everyone was very friendly, informative, and honest and I will definitely be using them again.
I purchased my previous vehicle in 2024 and had a great experience. After a total loss accident last month, I didn’t think twice about returning to purchase again and working with Roxana. She was very responsive throughout the process and easy to work with.
Excellent service, friendly staff, fast communication, and an overall smooth experience from beginning to end. Mateo was my sales agent and he was absolutely amazing , super patient , and professional.
Excellent service, friendly staff, fast communication, and an overall smooth experience from beginning to end.
I recently purchased a car from Martin Honda, and the entire experience was outstanding from start to finish. Alexis Alva-Ayon was incredibly professional, attentive, and genuinely focused on understanding my needs. There was no pressure, just honest communication and a real effort to help me find the right car at a great price.
What really stood out was how smooth and transparent the entire process was. From browsing to finalizing the deal, everything felt well organized and efficient. I never once felt taken advantage of. In fact, I walked out feeling confident and happy with the deal I received, which ... Read More Google - May 3, 2026
Mark was very pleasant to work with. He was responsive and transparent throughout the entire process. We ended up with our dream car at a great price without the stress.
I recently purchased a car from Martin Honda, and the entire experience was outstanding from start to finish. Alexis Alva-Ayon was incredibly professional, attentive, and genuinely focused on understanding my needs. There was no pressure, just honest communication and a real effort to help me find the right car at a great price.
What really stood out was how smooth and transparent the entire process was. From browsing to finalizing the deal, everything felt well organized and efficient. I never once felt taken advantage of. In fact, I walked out feeling confident and happy with the deal I received, which ... Read More DealerRater - May 2, 2026
Alexis was very professional, kind, and patient. He helped us find everything we were looking for. We definitely recommend Martin Honda.
Great at finding what I wanted worked really hard to get me at a reasonable price
My experience at Martin was enjoyable. They offered a fair price, good service, good selection, and most importantly were transparent in pricing and terms. Great location and personnel, the team did a great job of explaining everything and the buying process was fast and painless.
Carol is incredible! she will go above and beyond for her clients. have worked with her a few times and each time was very patient and helpful. helped me understand that I was getting ripped off from another dealership in the past and explained how this could be avoided.
I had a great experience with the Martin Service Team taking care of my 2025 Honda Prologue. From start to finish, the process was smooth, professional, and stress-free. The staff was knowledgeable about the Prologue and took the time to answer all my questions without rushing me. They kept me updated throughout the service, and everything was completed right on time.
Well organized, clean and friendly. A very nice facility and a top notch service facility.
30 years buying from Martin Honda, always a great experience. Mateo was great helping us with everything.
I had a great experience with my car service today. John Bosch was incredibly helpful, professional, and knowledgeable throughout the entire process. He took the time to explain everything clearly and made sure all my concerns were addressed. His friendly attitude and attention to detail really made a difference. It’s rare to find someone so dedicated to providing excellent customer service. I truly appreciate his support and would highly recommend him to anyone looking for reliable and trustworthy service.
Ask for Rich, and you'll be honest hands.
I have been going to Martin Honda for a very long time and always go to Carol
Manuel Mateo is top notch. He walked us through the entire process with such patience, professionalism, and knowledge. I would encourage anyone who is interested in a Honda to go and see Manny! The dealership is lucky to have him.
Mateo was very helpful and thorough while shopping for a vehicle. I couldn’t be more happy with his service and my recent purchase.
We had a great experience with Manuel Mateo at Martin Honda, he was very thorough and supportive throughout the buying process ensuring we were fully taken care of.
The dealership was responsive to our initial inquiry and had the car inventory that we wanted.
Wouldn’t go anywhere else. Everyone was very polite and helpful. They went above and beyond.
We were very pleased with Carol our sales person. She was knowledgeable and very professional. We love the car.
However, we weren’t exactly pleased with the detailing and the way the car was presented to us. We were also disappointed that no one sat with us to go over operating the various controls and systems on the vehicle. Finally, we were very impressed with the service department. The day after we bought it, we brought it into Service to have the tonneau cover installed. Carol went the extra mile to arrange to get the part delivered early in the ... Read More DealerRater - Apr 15, 2026
This is the second car purchased at this dealership. They provide great customer service and have great employees
Great service. I strongly recommend Martin Honda in Delaware.
Mike, Jim and Donna were all amazing. Primarily worked with Donna who was extremely concerned that I purchase the right car to ensure my satisfaction. She went through several color combinations and searched different vehicles to show me the combination I was considering. Once I selected a vehicle, she even took the initiative to have HomeLink added to my vehicle so that I wouldn't have to make a separate appointment "that's Customer Service". All the time I was there, Donna consistently followed up with service to ensure a fast turnaround even financing. Thank you all for ... Read More DealerRater - Apr 13, 2026
Michael LiBetti was very professional and very knowledgeable in my needs that what I wanted and satisfied all
