Customer Testimonials
Great service team here always friendly, they have shuttle service and complimentary car wash. Great job Martin Honda
I recently took my CRV to Martin Honda for brake, transmission and differential fluid changes. Service was completed when they predicted it would be(two hours). As always the technicians there do a first rate job. My 2011 and 2016 CRV are always serviced there and both still run like new cars. I am always treated as one of the most important there - a customer. Every employee treats the customers with respect, and as a senior citizen they treat me with it seems like extra care. There facility is bright, clean and very comfortable. If you choose to wait for your ... Read More Google - Jun 5, 2026
I have been leasing Hondas from Martin Honda here in Newark DE and the dealership in Ardmore PA where I previously lived, Great experience at both locations
Hussain is great to work with. Excellent service and on top of it got 10% discount. P0087 issue was resolved on Honda CRV. If you encounter the same issue then i would definitely recommend this place.
I drove in to the Express Service for oil change and tire rotation. Everyone was Great! From the young man that checked in my CRV, Service manger, and Front line young lady that took my payment! I did not wait long though I did twist and received a shuttle ride over to the dealership to look for my Next Honda!!! During my absence - the service started in text contact to keep me up to date in my vehicle status!! Great Service!!
I have used this dealership for the past 20 years. They are fair and efficient. Carol is the best! She sincerely cares about her customers.
Every one I dealt with was very friendly and knowledgeable. I never once felt pressured to buy. In reality the car sold itself. I would without question recommend this dealership and all of the people that I worked with during the process of buying my new car.
Mateo was very helpful in the car buying process and saw us through it from beginning to end (test driving, pricing, financing/insurance, and pickup). It was a pleasure buying our third car from Martin Honda (second from Mateo).
Very nice people to work with ..Emad was very helpful knew what he was doing
This was my first experience at Martin Honda Collision Center, but it was a great one! I had to have my windshield replaced due to a stone crack. Everything went very well with minimum time without my Honda. I really appreciate the great service!
Mike was very knowledgeable and was not pushy in selling us the 2026 Accord. I was offered a fair trade-in value on my 2020 Accord.
Andrew did an excellent job throughout the entire car buying process. He was very knowledgeable about the vehicle, answered all of my questions clearly, and made me feel confident in my purchase. His professionalism during the negotiation process was outstanding — straightforward, respectful, and never pushy. I truly appreciated his honesty and customer service, and I would highly recommend working with him.
What a wonderful experience my wife and I had at Martin Honda. We bought a 2026 CRV with the help of Mark Tribuani. Mark and the team here are fantastic, they created a fast, honest and overall welcoming atmosphere. Highly recommend their sales and service department.
Everyone was fantastic and extremely helpful. Made me feel welcome and congratulated me on the purchase of my new car as well!
Very easy to work with and very patient and helpful finding the right vehicle. Customer needs are a priority
From the moment I arrived, manuel Mateo elevated what I expected from a dealership experience. He was attentive, respectful, and thorough in addressing my needs. His communication was clear and confident, which built immediate trust. The dealership itself maintains a relaxed and welcoming atmosphere that allows you to feel at ease throughout the process. If professionalism and quality service matter to you, ask for Manuel Mateo . I would confidently recommend him to anyone looking for a seamless experience.
The staff was welcoming and helpful. I was satisfied with the service. It was very easy to trade in my lease for a new one. I will definitely be able to do business at Martin Honda in the future.
Manuel was very helpful in the car buying process - I highly recommend him if you are looking to purchase!
This is the third lease with Martin Honda.Everything from sales to service is 100 % accurate and easy to understand and do.
Everyone was friendly and helpful and did not pressure me into a sale. They spent time answering all of my questions and making sure my purchase was exactly what I wanted.
If you want a great buying experience, ask for Mateo! He is professionalism at its finest. Not only was he knowledgeable and courteous, he was patient with all our questions and sincere in his effort to find solutions. We love our new car and we loved the buying experience because of his honest communication and his focus on taking the time to find us the right car.
Manual Mateo is professionalism at its finest. He knowledgeable, courteous, and patient with all our questions..
Very knowledgeable, efficient and pleasant to work with! They made the buying process very simple and easy!
My husband and I were impressed with the cleanliness and overall appearance of the showroom floor. Our salesman, Emad El-Azom, was so accommodating and so nice to me. I’m 67 and don’t move as fast as I did once and he recognized that. Such a well rounded sales associate is wonderful. Everyone we met with were friendly, helpful and informative.
The entire Martin Honda staff was very friendly and personable, making me and my family feel very welcome from the get-go. I initially worked with Roxana, who was wonderful in helping me test driving new vehicles. After making a decision on which vehicle, she unfortunately was not available, but Mark Tribuani was and he was extremely great as well. This was my first time leasing a vehicle and he answered all of my questions, going above & beyond in making me feel comfortable with what I chose. I would definitely return to this dealership again in the future!
Had a great experience working with Mark T at Honda. The whole process was smooth and stress-free from start to finish. Super friendly, helpful, and made the transition into my new car easy. I always love getting my cars from here and appreciate the excellent customer service every time!
All of the employees were down to earth, friendly and helpful. Enjoyed the experience end to end!
I had such a wonderful experience at Martin Honda Service. The experience from start to finish went super well and I have zero complaints. Everyone was very friendly, informative, and honest and I will definitely be using them again.
I purchased my previous vehicle in 2024 and had a great experience. After a total loss accident last month, I didn’t think twice about returning to purchase again and working with Roxana. She was very responsive throughout the process and easy to work with.
Excellent service, friendly staff, fast communication, and an overall smooth experience from beginning to end. Mateo was my sales agent and he was absolutely amazing , super patient , and professional.
Excellent service, friendly staff, fast communication, and an overall smooth experience from beginning to end.
I recently purchased a car from Martin Honda, and the entire experience was outstanding from start to finish. Alexis Alva-Ayon was incredibly professional, attentive, and genuinely focused on understanding my needs. There was no pressure, just honest communication and a real effort to help me find the right car at a great price.
What really stood out was how smooth and transparent the entire process was. From browsing to finalizing the deal, everything felt well organized and efficient. I never once felt taken advantage of. In fact, I walked out feeling confident and happy with the deal I received, which ... Read More Google - May 3, 2026
Mark was very pleasant to work with. He was responsive and transparent throughout the entire process. We ended up with our dream car at a great price without the stress.
I recently purchased a car from Martin Honda, and the entire experience was outstanding from start to finish. Alexis Alva-Ayon was incredibly professional, attentive, and genuinely focused on understanding my needs. There was no pressure, just honest communication and a real effort to help me find the right car at a great price.
What really stood out was how smooth and transparent the entire process was. From browsing to finalizing the deal, everything felt well organized and efficient. I never once felt taken advantage of. In fact, I walked out feeling confident and happy with the deal I received, which ... Read More DealerRater - May 2, 2026
Alexis was very professional, kind, and patient. He helped us find everything we were looking for. We definitely recommend Martin Honda.
Great at finding what I wanted worked really hard to get me at a reasonable price
My experience at Martin was enjoyable. They offered a fair price, good service, good selection, and most importantly were transparent in pricing and terms. Great location and personnel, the team did a great job of explaining everything and the buying process was fast and painless.
Carol is incredible! she will go above and beyond for her clients. have worked with her a few times and each time was very patient and helpful. helped me understand that I was getting ripped off from another dealership in the past and explained how this could be avoided.
I had a great experience with the Martin Service Team taking care of my 2025 Honda Prologue. From start to finish, the process was smooth, professional, and stress-free. The staff was knowledgeable about the Prologue and took the time to answer all my questions without rushing me. They kept me updated throughout the service, and everything was completed right on time.
Well organized, clean and friendly. A very nice facility and a top notch service facility.
30 years buying from Martin Honda, always a great experience. Mateo was great helping us with everything.
I had a great experience with my car service today. John Bosch was incredibly helpful, professional, and knowledgeable throughout the entire process. He took the time to explain everything clearly and made sure all my concerns were addressed. His friendly attitude and attention to detail really made a difference. It’s rare to find someone so dedicated to providing excellent customer service. I truly appreciate his support and would highly recommend him to anyone looking for reliable and trustworthy service.
Ask for Rich, and you'll be honest hands.
I have been going to Martin Honda for a very long time and always go to Carol
Manuel Mateo is top notch. He walked us through the entire process with such patience, professionalism, and knowledge. I would encourage anyone who is interested in a Honda to go and see Manny! The dealership is lucky to have him.
Mateo was very helpful and thorough while shopping for a vehicle. I couldn’t be more happy with his service and my recent purchase.
We had a great experience with Manuel Mateo at Martin Honda, he was very thorough and supportive throughout the buying process ensuring we were fully taken care of.
The dealership was responsive to our initial inquiry and had the car inventory that we wanted.
Wouldn’t go anywhere else. Everyone was very polite and helpful. They went above and beyond.
We were very pleased with Carol our sales person. She was knowledgeable and very professional. We love the car.
However, we weren’t exactly pleased with the detailing and the way the car was presented to us. We were also disappointed that no one sat with us to go over operating the various controls and systems on the vehicle. Finally, we were very impressed with the service department. The day after we bought it, we brought it into Service to have the tonneau cover installed. Carol went the extra mile to arrange to get the part delivered early in the ... Read More DealerRater - Apr 15, 2026
This is the second car purchased at this dealership. They provide great customer service and have great employees
Great service. I strongly recommend Martin Honda in Delaware.
Mike, Jim and Donna were all amazing. Primarily worked with Donna who was extremely concerned that I purchase the right car to ensure my satisfaction. She went through several color combinations and searched different vehicles to show me the combination I was considering. Once I selected a vehicle, she even took the initiative to have HomeLink added to my vehicle so that I wouldn't have to make a separate appointment "that's Customer Service". All the time I was there, Donna consistently followed up with service to ensure a fast turnaround even financing. Thank you all for ... Read More DealerRater - Apr 13, 2026
Michael LiBetti was very professional and very knowledgeable in my needs that what I wanted and satisfied all
My car was serviced and washed. The service was excellent, everyone was friendly and helpful and the waiting room is very nice and comfortable
I had a great experience! I used a 20% coupon and paid $227 for an oil change, differential fluid change, tire rotation, front tire balancing, a multi-point inspection, and a car wash. Without the coupon, it would have been around $285. Interestingly, Union Park Honda offers their 'B6 service'—which includes all of the above—for about $227 year-round, even without a coupon.
The atmosphere was so inviting. The staff was so sweet too! So excited to have a car from this dealership!
Fantastic service. Andrew was amazing at understanding my goal and accommodating to my aunt and that this new vehicle was for ease of getting in and out of. He made everything as quick as he could understanding my aunt has late stage dementia so her patience are limited. Definitely a place I would recommend to everyone.
This was a pleasant experience in purchasing my new car. I love the car even though I am still learning how to operate many of the car’s features.
This is the 4th car we have purchased with Honda, we love the service and the vehicles.
The buying experience was relatively easy. Andrew was great. He was knowledgeable and never made us feel pressured.
Great service and experience thank you!
Mark helped me make my first car buying very easy! Thank you very much Mark!!!
Overall, my experience was excellent. Sabrina did a great job scheduling my appointment promptly, and Joe ensured I was kept informed throughout the entire process. I also appreciated him bringing to my attention that one of my tires needed replacement. outstanding service.
They are taking care of us the minute we got in and out. The people are cordial and professional. Yes I recommend Martin Mazda!!
Staff was very friendly and professional. State of the art facility. 2-way Text messages with the rep kept me informed at all times. I was texted a video of what was being serviced on my car and was sent a list of “extras” in order of priority with prices listed. From the text I could opt in or out of the “extras”. The video of the techs explaining what they did while videoing MY CAR was phenomenal. It felt really honest. Had one of the most positive experiences ever there
This is my second car I’ve gotten from Martin and Mark made the process seamless!
We've been buying our Honda cars from Martin Honda for years. I appreciate Michael and Mateo. They were very patient answering all my questions and helping me choose the right car for me. So very happy with my new CR-V.
During my recent purchase of a Honda CR-V Hybrid from Martin Honda in Newark DE. I was fortunate to have Mark Tribuani as my sales representative throughout this process.
Mark exhibited a level of professionalism and dedication that made my car-buying experience truly exceptional. He was prompt in responding to all my inquiries, ensuring that I felt respected and valued as a customer. Furthermore, he quoted a price that was fair and transparent, and he remained steadfast to his word throughout the transaction.
The entire process went seamlessly, which is often a rare occurrence in car purchases. I am genuinely ... Read More Google - Apr 1, 2026
Always come with unexpected additional expenses, sometimes big surprises.
I am writing to express my appreciation for the exemplary service I received during my recent purchase of a Honda CR-V Hybrid from Martin Honda in Newark DE. I was fortunate to have Mark Tribuani as my sales representative throughout this process.
Mark exhibited a level of professionalism and dedication that made my car-buying experience truly exceptional. He was prompt in responding to all my inquiries, ensuring that I felt respected and valued as a customer. Furthermore, he quoted a price that was fair and transparent, and he remained steadfast to his word throughout the transaction.
The entire process went ... Read More DealerRater - Apr 1, 2026
Carol made the purchase process easy. Only frustration was the pressure to purchase add ons
Everyone was professional and Polite. The sales associate Donna was very helpful as well as the finance manager
Would like to thank Mark T for making purchasing a car so simple. Great guy! I was referred from several friends and family members and glad I went. Will definitely be a returning customer.
Smoothest transaction I have ever experienced in my life! Salesman Mark T made it so easy from start to finish. Usually buying a car is stressful, & not one time did I sit there stressed or worried. I would give Mark 10 stars if that option was available! Thank you sir, your service was wonderful!
great experience for me yesterday. I appreciate your professionalism
Carol & the Martin Honda staff are very easy to work with! Knowledgeable, friendly, taking the time to listen to my needs & follow thru on them Repeat customer.
Once again, working with Mark and the Martin Honda staff was a great experience! We went in 'looking' at a used vehicle and left with a brand new Civic and Prologue!
Excellent job done from the Martin Honda Service team!!
UPDATE: Mark from Martin Honda called me and offered to make this situation right, and I appreciate that he did that. It's not easy for a business to admit a mistake, but I tip my hat to Martin Honda for doing just that. This is an indicator of a business that actually cares.
Martin Honda also purchased a pump to be able to pull excess fuel out of a tank so that this won't happen to others (I specifically asked about what they are doing to resolve this problem for future customers).
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I scheduled an appointment for ... Read More Google - Mar 25, 2026
Overall a very easy experience working with the folks at Martin Honda. Would return for any future vehicle needs!
Great service, fair price, very accommodating.
Yesterday I took my Honda into Martin Honda for an oil change and tire rotation. The Express Service was absolutely excellent!
Andrew was knowledgeable and helpful. He was open to spending as much time as I needed to learn the features of my new car.
Great experience from beginning to end of the process. Repeat customer, I would highly recommend.
Andrew was extremely personable, helpful and knowledgeable. All those we dealt with while completing the sale were very friendly and answered all questions with a smile.
Andrew and his manager were very helpful. Had a great experience buying my new car here.
Nice that you participate in Costco program and negotiate final price from there. Your trade in value should more closely align with CarMax.
The technician, Mitch was very thorough with his inspection and explanations.
